Frequently Asked Questions

Welcome to SamanthaBeautii! We're delighted to have you here. If you have any questions, take a look below—chances are, someone has asked the same thing before. If you don't find what you're looking for, feel free to reach out to our customer support team.

1. How do I place an order?

To place an order, simply browse through our website and add the desired items to your cart. Once you're ready, proceed to checkout, enter your shipping details, and make a secure payment. Voila! You'll receive an order confirmation shortly after.

2. What payment methods do you accept?

At SamanthaBeautii we accept the following payment methods:

PayPal, Visa, Mastercard, American Express, Discover, Diners Club, Maestro, Union Pay, Shop Pay, Apple Pay, & Google Pay

3. Can I modify or cancel my order after it's been placed?

Unfortunately, we're unable to modify or cancel orders once they've been placed. Please double-check your items and shipping details before confirming your purchase.

4. How can I track my order?

Once your order has been dispatched, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your order in real-time.

5. What is your return policy?

We want you to be happy with your purchase. If you're not satisfied, please refer to our Returns & Exchanges policy for detailed instructions on how to return or exchange an item.

6. Do you offer international shipping?

Yes, we do! We offer international shipping to many countries. Shipping costs and delivery times may vary, so please check our Shipping & Delivery page for more information.

7. How can I contact customer support?

Our customer support team is here to assist you. You can reach out to us through our Contact Us page or send an email to Info@samanthabeautii.com. We aim to respond within 24 hours.

8. Are your products cruelty-free?

Absolutely! We are committed to providing cruelty-free products. We do not test on animals, and our suppliers adhere to the highest ethical standards.

9. How can I stay updated on new arrivals and promotions?

Stay in the loop by subscribing to our newsletter! You'll receive updates on new arrivals, promotions, and exclusive offers. Simply enter your email at the bottom of our website to join the Samantha Beautii community.

Remember, if you ever have a question that isn't covered here, don't hesitate to get in touch. We're here to make your shopping experience as smooth as possible. Happy shopping!Once you have placed your order, please allow 2-5 days for your order to be shipped out.